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9/11 Memorial Tour with Museum and One World Observatory Options

Experience NYC • Broadway & Warren Street • New York, NY 10001

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A person in an "Experience NYC" jacket points at an outdoor informational display in an urban area while others observe.

A tour guide speaks to a group of people gathered outdoors near a memorial wall with engraved names; trees and tall buildings are in the background.

A large twisted steel beam sculpture stands in a modern concrete museum space labeled "South Tower Excavation.

The image shows the 9/11 Memorial in New York City with water cascading into a square pool, surrounded by trees and tall buildings in the background.

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$36.00

Total Price: $36.72 (USD)

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Overview

The 9/11 Memorial and Ground Zero Tour begins at the City Hall Subway Station and visits key sites like St. Paul's Chapel, FDNY Wall, Survivor Tree, and Reflecting Pools. Led by a knowledgeable local expert, this small-group tour offers powerful stories and optional skip-the-line 9/11 Museum and One World Observatory entry tickets.

up to 5 hrs 1 or more people

Good To Know

Four options: Memorial Tour Only, Tour with Museum Access, Tour with One World Observatory Access, or Full Access.
Guided walking tour covers Ground Zero, Oculus, and key memorial landmarks.
Stories shared by licensed local guides add powerful context.
Museum and observatory visits are self-guided with timed tickets.
Full Access tour lasts up to 5 hours total.
Operates rain or shine — wear weather-appropriate walking shoes.
Meeting point: Broadway & Warren Street near City Hall Station.
Small group size ensures a more intimate experience.

Description

Visit Ground Zero and the 9/11 Memorial on a guided tour through Lower Manhattan, led by a licensed local expert. This guided NYC walking tour brings powerful stories to life—connecting you with the people, places, and events that shaped September 11, 2001.

The tour begins at the City Hall Subway Station and continues to St. Paul's Chapel, just one block from Ground Zero. This historic church became a sanctuary for recovery workers and a place where families searched for missing loved ones. From there, the tour moves to the FDNY Memorial Wall and Ten House fire station, where you'll hear firsthand accounts of courage from those who responded in the face of unimaginable tragedy.

Along the way, you'll pause at Trinity Church and the Oculus, both holding symbolic ties to the city's recovery. The tour culminates at the 9/11 Memorial, where the twin Reflecting Pools and Survivor Tree offer a solemn space for remembrance and reflection.

Depending on the option selected at booking, your tour will either end here or include a self-guided visit to the 9/11 Museum or One World Observatory afterward, using the admission ticket(s) provided.

For those who select the Full Access option, you'll receive timed-entry admission to both the 9/11 Museum and One World Observatory. Explore the museum's powerful exhibits and artifacts at your own pace with self-guided tour, then ascend to the top of One World Trade Center for breathtaking panoramic views of New York City.

Promotional Images (12)

A tour guide gestures towards a plaque titled "Survivor Tree" as a group of people listen and take photos in an outdoor urban park with buildings and leafless trees in the background.

A group of people stands outdoors in a park, listening to a person in a black shirt and cap who is speaking and gesturing with one hand.

A group of people stand outdoors near trees and tall glass buildings on a sunny day.

A group of people stands around the 9/11 Memorial reflecting pool in New York City on an overcast day, with tall buildings in the background.

A group of people gathers for a photo in front of the Oculus, a white modern structure, in an urban cityscape with tall buildings and bare trees.

9/11 Memorial Tour with Museum and One World Observatory is located at Experience NYC • Broadway & Warren Street • New York, NY 10001

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Frequently Asked Questions about 9/11 Memorial Tour with Museum and One World Observatory

Where does the tour meet?

Meet your guide in front of the City Hall Subway Station, located at the southeast corner of Broadway and Warren Street in NYC.

How early should I arrive?

Please arrive 15 minutes prior to your scheduled tour departure time.

How long is the 9/11 Memorial tour?

The guided walking tour lasts approximately 1.5–2 hours. If you select the option that includes the 9/11 Museum or One World Observatory, allow an additional 1–2 hours for your self-guided visit.

How much walking is involved?

The walking tour will cover a distance of around 2–3 miles at a comfortable pace.

Is the tour suitable for children?

Yes, the tour is family-friendly and suitable for all ages.

Is the tour stroller and wheelchair accessible?

Yes, the tour is both stroller and wheelchair accessible.

Can I bring a pet?

Only ADA-defined service animals are allowed.

How many people are in each tour group?

The tour can accommodate up to a maximum of 12 people for a more personalized and intimate experience.

Is the tour available in different languages?

Currently, the tours are conducted in English. If you require a tour in a specific language, please contact the number on your e-ticket to see if Experience NYC can accommodate your request.