What forms of identification do I need to cross in and out of Mexico?For US Citizens, you are required to bring a passport for re-entry into the US. Any parents traveling with children are encouraged to carry birth certificates. For Non-US Citizens, a passport, 1-94 card or resident alien card is required. Due to high-security alerts, additional paperwork may be required and is left to the client to inquire through their local embassy.
Does the bus have a restroom?Our 50 passenger motorcoach has a restroom and is the vehicle most commonly used on our tours. Our smaller motor coaches and vans do not have a restroom.
Do we operate rain or shine? Do we have assigned seating?Five Star Tours will operate a tour rain or shine and do not have assigned seating. We strongly encourage families to participate in our tours and welcome service animals.
Where does the tour depart from?Tours begin at the Santa Fe Train Depot/Five Star Tours Visitor Center.
When do tours begin?Tours start promptly at 9:00 am.
How long is the tour?The tour runs from approximately 9:00 am to 7:00 pm for a total of 10 hours. Drop-off time can vary dependent on border delays.
When do I board the bus?Please arrive early as visitors board 15 minutes before departure.