Big Bus Tours in New York, NY

Where can I start my Big Bus New York tour?

You can board at any Big Bus stop along the route. Many visitors begin at M&Ms World, located at 7th Ave & W 48th St. (Stop #1 on the Downtown Loop), but you are free to start wherever it’s most convenient.

How long is the tour?

A full loop on the Downtown route takes approximately 90 minutes without stopping, while the Uptown loop takes around 75 minutes. Since this is a hop-on, hop-off service, your total time depends on how often you stop to explore.

Do I have to ride the full loop?

No. You can hop on and hop off as long as you like. Many travelers do a complete loop first to get an overview, then ride again to hop off at their favorite stops.

Is commentary included?

Yes, pre-recorded commentary is available in 6 languages, including English, Spanish, French, German, Portuguese and Italian. It plays throughout the loop, giving you insights into New York’s landmarks as you ride.

How will I know where to get off?

The pre-recorded commentary on the bus will announce each stop by number and location as the bus approaches.

Do I need to specify a date of travel?

Yes. You need to select the date you’d like to hop on the bus. If you’re touring for more than one day, your ticket must be used across consecutive days, and the date you select at the time of booking should be the first day of your tour.

Are there any days the tour does not operate?

Big Bus Tours New York typically operates daily, except on Thanksgiving and New Year's Eve (December 31). Occasionally, severe weather and special event days could affect service.

How do I activate my ticket?

Once you've purchased your ticket, download and open the Big Bus Tours app, tap 'Add Booking' and enter your booking reference. On the day, if you have a 'hop on, hop off' ticket, open your bus ticket and press 'Activate'.

Can I bring food and drink on the tour?

Food is not permitted on the tour. Drinks are only permitted if they have a locking cap.

What is the child ticketing policy?

Passengers ages 3 to 12 must travel on a child ticket. All passengers under 15 years old must be accompanied by a passenger over the age of 15. Children ages 2 years and under may travel free of charge. Strollers must be folded and stowed on the lower deck.

Can I bring a pet?

Only ADA-defined service animals are allowed on board the bus.

Are accommodations available for persons with disabilities?

Yes, 100% of their New York fleet is wheelchair accessible. The wheelchair lifts on their vehicles have a maximum capacity of 650lbs. If you require a different accommodation, please contact the number on your e-ticket 48 hours prior to your planned tour commencement so they can make arrangements for an accommodation.

Is luggage allowed on board the bus?

No, luggage is not permitted on board the bus.